PRIVACY POLICY

Effective Date: October 29, 2024

Last Updated: October 29, 2024

INTRODUCTION

WanderlustPro ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.wanderlustpro.online (the "Website") and use our travel planning services (the "Services").

Please read this Privacy Policy carefully. By accessing or using our Website and Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Website or Services.

INFORMATION WE COLLECT

Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you:

• Contact us for travel planning services or inquiries

• Subscribe to our newsletter ("WanderlustPro Postcards")

• Fill out forms on our Website (including travel questionnaires and consultation requests)

• Communicate with us via email, phone, or text message

• Make bookings through our Services

This personal information may include:

• Contact Information: Name, email address, phone number, mailing address

• Travel Information: Travel dates, destinations, preferences, budget, passport information, visa status

• Financial Information: Payment information (processed through secure third-party payment processors)

• Communication Records: Content of emails, messages, and phone conversations related to your travel planning

Information Automatically Collected

When you visit our Website, we automatically collect certain information about your device and browsing behavior, including:

• Technical Information: IP address, browser type and version, device type, operating system

• Usage Data: Pages visited, time spent on pages, links clicked, referring website

• Location Data: General geographic location based on IP address

• Cookie Data: Information collected through cookies and similar tracking technologies (see "Cookies and Tracking Technologies" section below)

Information from Third-Party Sources

We may receive information about you from third-party sources, including:

• Travel Suppliers: Hotels, airlines, tour operators, and other travel service providers when you book through our Services

• Affiliate Partners: Booking.com, Agoda, Viator, and other affiliate partners when you use our referral links

• Social Media: Information from social media platforms if you interact with us on social media

HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

To Provide and Improve Our Services

• Design and book custom travel itineraries

• Communicate with you about your travel plans, bookings, and inquiries

• Coordinate with travel suppliers and service providers on your behalf

• Provide customer support and respond to your requests

• Process payments and manage billing

• Improve and personalize your experience on our Website

For Marketing and Communications

• Send you our newsletter ("WanderlustPro Postcards") with travel stories, tips, and inspiration (with your consent)

• Notify you about new services, special offers, and travel opportunities

• Send you travel-related updates and recommendations based on your interests

You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

For Legal and Business Purposes

• Comply with legal obligations and respond to legal requests

• Prevent, investigate, and address fraud, security issues, or technical problems

• Protect the rights, property, and safety of WanderlustPro, our users, and the public

• Enforce our Terms and Conditions

• Analyze Website usage and trends to improve our Services

For Affiliate Marketing

• Track referrals and bookings made through our affiliate links

• Earn commissions from affiliate partners (Booking.com, Agoda, Viator)

• Provide you with relevant travel recommendations and booking options

AFFILIATE LINK TRACKING

WanderlustPro participates in affiliate marketing programs with third-party booking platforms including Booking.com, Agoda, and Viator. When you click on affiliate links to these platforms, those companies may place cookies on your device to track the referral and attribute any resulting bookings to WanderlustPro.

Important Information About Affiliate Tracking:

• Third-Party Cookies: When you click affiliate links, third-party companies place tracking cookies on your device governed by their own privacy policies, not WanderlustPro's

• Commission Tracking: We only receive aggregate commission reports indicating that a booking was made through our referral link—we do not receive access to your personal booking details or payment information

• No Cost to You: Prices are identical whether you book through our affiliate links or directly with the provider

• Your Control: You can disable cookies in your browser settings, though this may affect functionality of some websites

For information about how these third-party platforms handle your data, please review their privacy policies:

• Booking.com Privacy Policy: https://www.booking.com/content/privacy.html

• Agoda Privacy Policy: https://www.agoda.com/info/privacy.html

• Viator Privacy Policy: https://www.viator.com/support/privacyPolicy

COOKIES AND TRACKING TECHNOLOGIES

What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work more efficiently and provide information to website owners.

How We Use Cookies

WanderlustPro uses cookies and similar tracking technologies for the following purposes:

Essential Cookies (Required)

These cookies are necessary for the Website to function properly. They enable core functionality such as:

• Maintaining your session as you navigate the Website

• Remembering your preferences and settings

• Enabling security features

You cannot opt out of essential cookies, as the Website will not function properly without them.

Analytics Cookies (Optional)

These cookies help us understand how visitors use our Website by collecting anonymous information about:

• Number of visitors and page views

• How visitors navigate through the Website

• Which pages are most popular

• Time spent on pages

We may use third-party analytics services such as Google Analytics. These services have their own privacy policies governing their use of information.

Marketing and Affiliate Cookies (Optional)

These cookies are used to:

• Track affiliate link clicks and conversions

• Deliver relevant content and recommendations

• Measure the effectiveness of our marketing campaigns

Your Cookie Choices

Browser Settings: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete cookies. However, this may affect your ability to use certain features of the Website.

Cookie Consent: When you first visit our Website, you will be presented with a cookie consent banner. You can manage your cookie preferences through this banner.

Opt-Out Links:

• Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout

HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

With Your Consent

We will share your information with third parties when you give us explicit consent to do so, such as when booking travel services on your behalf.

With Service Providers and Business Partners

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Travel Suppliers: Hotels, airlines, tour operators, excursion providers, travel insurance companies, and other travel service providers necessary to fulfill your bookings

• Payment Processors: Secure third-party payment processing services to handle financial transactions

• Email Service Providers: Platforms that help us send newsletters and communications (e.g., email marketing services)

• Website Hosting: Services that host and maintain our Website

• Analytics Providers: Services that help us understand Website usage (e.g., Google Analytics)

These service providers are contractually obligated to use your information only for the purposes of providing services to us and to protect your information appropriately.

With Affiliate Partners

When you click on affiliate links to Booking.com, Agoda, Viator, or other affiliate partners, those platforms may receive limited information necessary to track the referral (typically a unique identifier, not your personal information). Any information you subsequently provide directly to those platforms is governed by their privacy policies.

For Legal Reasons

We may disclose your information if required to do so by law or in response to:

• Legal processes (court orders, subpoenas, search warrants)

• Government or regulatory requests

• Enforcement of our Terms and Conditions

• Protection of our rights, property, or safety, or that of our users or the public

• Prevention, investigation, or prosecution of fraud, illegal activity, or security threats

Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to the successor entity. We will notify you via email and/or prominent notice on our Website of any change in ownership or use of your personal information.

DATA SECURITY

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Secure socket layer (SSL) encryption for data transmission

• Secure servers and databases with restricted access

• Regular security assessments and updates

• Employee training on data protection and privacy

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods:

• Travel Planning Records: We retain information related to your travel bookings and itineraries for at least 7 years for legal and accounting purposes

• Marketing Communications: We retain your email address and newsletter preferences until you unsubscribe or request deletion

• Website Analytics: Anonymous usage data is typically retained for 26 months

• Communication Records: Emails and correspondence are retained for as long as necessary to provide customer support and resolve disputes

After the retention period expires, we will securely delete or anonymize your personal information in accordance with applicable laws.

YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information:

Right to Access

You have the right to request access to the personal information we hold about you and receive a copy of that information.

Right to Rectification

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

Right to Erasure ("Right to Be Forgotten")

You have the right to request that we delete your personal information under certain circumstances, such as when:

• The information is no longer necessary for the purposes for which it was collected

• You withdraw your consent (where consent was the legal basis for processing)

• You object to the processing and there are no overriding legitimate grounds

• The information has been unlawfully processed

Please note that we may be required to retain certain information for legal or administrative purposes.

Right to Restriction of Processing

You have the right to request that we restrict the processing of your personal information under certain circumstances.

Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.

Right to Object

You have the right to object to our processing of your personal information for direct marketing purposes or based on our legitimate interests.

Right to Withdraw Consent

Where we rely on your consent as the legal basis for processing your personal information, you have the right to withdraw that consent at any time.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy. We will respond to your request within 30 days. Please note that we may need to verify your identity before processing your request.

CHILDREN'S PRIVACY

Our Website and Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are under 18, please do not provide any information on our Website or through our Services.

If we learn that we have collected personal information from a child under 18 without parental consent, we will delete that information as quickly as possible. If you believe we may have collected information from a child under 18, please contact us immediately.

INTERNATIONAL DATA TRANSFERS

WanderlustPro is based in the United States. If you are accessing our Website or Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

These countries may have data protection laws that are different from the laws of your country. By using our Website and Services, you consent to the transfer of your information to the United States and other countries as described in this Privacy Policy.

We take appropriate measures to ensure that your personal information receives adequate protection in accordance with applicable data protection laws.

THIRD-PARTY WEBSITES

Our Website may contain links to third-party websites, including:

• Travel supplier websites (hotels, airlines, tour operators)

• Affiliate partner websites (Booking.com, Agoda, Viator)

• Social media platforms

• Other travel-related resources

Important: This Privacy Policy applies only to information collected by WanderlustPro. We are not responsible for the privacy practices or content of third-party websites. When you click on a link to a third-party website, you are subject to that website's privacy policy.

We encourage you to review the privacy policies of any third-party websites you visit before providing any personal information.

COMMUNICATION PREFERENCES

Newsletter Subscriptions

When you subscribe to our newsletter ("WanderlustPro Postcards"), you consent to receive periodic emails containing travel stories, tips, inspiration, and occasional promotional offers.

How to Unsubscribe:

• Click the "unsubscribe" link at the bottom of any newsletter email

• Contact us directly at the email address provided below

• Update your preferences through your account settings (if applicable)

We will process your unsubscribe request promptly, typically within 15 business days.

Service Communications

Even if you opt out of marketing communications, we may still send you non-promotional emails related to:

• Your travel bookings and itineraries

• Account updates and security notifications

• Responses to your inquiries

• Legal notices and policy updates

You cannot opt out of these service-related communications unless you close your account or discontinue using our Services.

Phone and Text Communications

By providing your phone number in relation to any travel inquiry or booking, you give WanderlustPro express consent to contact you via phone or text message to:

• Notify you about your bookings

• Provide travel updates and important information

• Respond to your inquiries

• Investigate or prevent fraud

• Collect any debt owed to WanderlustPro

This may include autodialed or prerecorded messages. You may opt out of non-essential communications by contacting us directly. Standard message and data rates may apply.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last Updated" date at the top of this Privacy Policy

• Post the revised Privacy Policy on our Website

• Notify you of material changes via email (if you have provided an email address) or through a prominent notice on our Website

Your Continued Use: Your continued use of our Website and Services after any changes to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know

You have the right to request information about:

• The categories of personal information we have collected about you

• The categories of sources from which we collected the information

• The business or commercial purpose for collecting the information

• The categories of third parties with whom we share the information

• The specific pieces of personal information we have collected about you

Right to Delete

You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.

Right to Opt-Out of Sale

WanderlustPro does not sell personal information to third parties. However, our use of affiliate links and tracking cookies may be considered a "sale" under CCPA. You have the right to opt out of such data sharing by disabling cookies in your browser settings.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights, including by:

• Denying goods or services

• Charging different prices or rates

• Providing a different level or quality of services

How to Exercise Your California Rights

California residents can exercise these rights by contacting us using the information provided below. We will verify your identity before processing your request and respond within 45 days.

Do Not Sell My Personal Information: To opt out of data sharing through cookies, adjust your browser settings or contact us.

EUROPEAN UNION (EU) AND UNITED KINGDOM (UK) PRIVACY RIGHTS

If you are located in the European Union or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR):

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you provide explicit consent (e.g., newsletter subscription)

• Contract Performance: When processing is necessary to fulfill our contract with you (e.g., travel planning services)

• Legal Obligations: When processing is required to comply with legal requirements

• Legitimate Interests: When processing is necessary for our legitimate business interests (e.g., improving our Services, fraud prevention)

Your GDPR Rights

In addition to the rights described above, you have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.

Data Transfers

If we transfer your personal information outside the EU/UK, we will ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

WanderlustPro

Email: hello@wanerlustpro.online

Website: www.wanderlustpro.online

Response Time: We will respond to your inquiry within 30 days of receipt. For urgent matters, please indicate "URGENT" in the subject line of your email.

ACKNOWLEDGMENT

By using our Website and Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

Read WanderlustPro's full terms and conditions here.

Last Updated: October 29, 2024

Effective Date: October 29, 2024

© 2024 WanderlustPro. All rights reserved.

Privacy Policy